Compliance requirements.

Dinheiro takes its regulatory obligations seriously. Our compliance framework is designed to protect client interests, maintain the integrity of our systems, and ensure all activity meets or exceeds applicable legal and regulatory standards. Compliance, anti-money laundering (AML) checks, and transaction processing are carried out in partnership with Sciopay Ltd, our authorised payment institution.

The requirements outlined below represent the documentation typically required when opening an account. Depending on the nature of your circumstances or the complexity of your business, additional information or documentation may be requested. These requirements are standard practice within regulated financial services.

1. Individual Clients: Required Documentation

Our online onboarding tools are designed to minimise administrative burden. In some cases, however, particularly where circumstances are more complex or where further verification is required, additional documentation may be necessary.

Standard requirements for individual clients include:

• A clear copy of a valid passport or driving licence. A driving licence may also serve as proof of address where applicable.
• Proof of address, such as a recent utility bill or bank statement, showing your name and address and dated within the last three months.
• A signed copy of the Client Terms and Conditions.

2. Business Clients: Required Documentation

For corporate account applications, Dinheiro is required to verify the ultimate beneficial ownership and control structure of the entity. This includes obtaining information on all persons with significant ownership (typically those holding 25% or more of issued shares), at least one director, and all individuals authorised to instruct transactions.

Standard requirements for business clients include:

• Passport or driving licence for each relevant individual, as outlined above.
• Proof of address for each relevant individual, in the form of a recent bill or statement.
• A signed copy of the Corporate Client Terms and Conditions.
• Certificate of Incorporation or equivalent founding document.
• Memorandum and Articles of Association or equivalent constitutional document.
• Register of directors and, where applicable, a register of persons with significant control (PSC register).
• Evidence of ownership structure, such as share certificates or a shareholder register.

Entities with complex ownership structures, those operating in regulated or higher-risk sectors, or those with international connections may be subject to enhanced due diligence requirements.

3. Ongoing Compliance and Periodic Review

Compliance obligations do not cease upon account activation. Dinheiro is required to conduct periodic reviews to ensure that all client information remains accurate and current. Clients may be asked from time to time to confirm or update their details.

Periodic review requirements may include:

• Re-verification of identity and address documentation.
• Notification of changes to beneficial ownership or directorship.
• Additional information regarding the source of funds, particularly for clients operating in complex or higher-risk sectors.
• Updates to authorised signatories or persons permitted to instruct transactions.

4. Important Notes

• All compliance, AML, and transaction processing is managed by Sciopay Ltd.
• Additional information or documentation may be requested at any time, including in response to changes in regulation or changes in client circumstances.
• Failure to provide required documentation may result in delays to account activation or the temporary suspension of services.
• All information provided is treated in strict confidence, in accordance with our Privacy Policy.
• Clients operating in complex structures or higher-risk sectors should expect enhanced due diligence requirements, including detailed source of funds information.
• We may request information regarding the purpose of an account or the nature of business activities as part of our Know Your Client obligations.

5. Queries and Further Assistance

For any questions regarding documentation requirements or the compliance process, please contact our team at support@dinheiro.uk.

Dinheiro Limited. Registered in England & Wales, Company Number 15820088. Registered office: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ. Payment services provided by Sciopay Ltd, FRN: 927951.